Made 4 Me Soapery

🧾 Refund Policy

We want you to love your purchase, but if something isn’t quite right, we’re here to help. Please review our refund policy below:

📦 Returns & Refunds Eligibility

• Timeframe: Refund requests must be submitted within 14 days of receiving your order.

• Condition: Items must be unused, unopened, and in original packaging to qualify for a refund.

• Non-refundable items:

  • Sale products

  • Gift cards

  • Any item that has been Used

🔁 Exchanges

• We currently do not offer direct exchanges. If you’d like a different item, please return your original purchase and place a new order.

💸 Refund Process

• Once your return is received and inspected, we’ll notify you via email.

• If approved, your refund will be processed to your original payment method within 5–10 business days.

• Shipping costs are non-refundable, unless the item was damaged or incorrect.

🚚 Damaged or Incorrect Items

If your item arrived damaged or you received the wrong product:

• Contact us at [made-4-me@outlook.com] within 7 days of delivery.

• Include photos of the item and packaging for faster resolution.

• We’ll send a replacement or issue a refund, excluding cost of shipping for refund.

📬 How to Start a Return

1. Email us at [your email address] with your order number, copy of original receipt and reason for return.

2. We’ll provide return instructions and a shipping label (if applicable).

3. Pack your item securely and drop it off at your nearest shipping location.